Case Studies

Baker Books

Company Overview

Baker Publishing Group is a Christian book publisher based in Grand Rapids, Michigan. It has six subdivisions: Bethany House, Revell, Baker Books, Baker Academic, Chosen, and Brazos Press. Since its founding in 1939 by Herman Baker, the company has published thousands of Christian books.

Contact Information

Address:

P.O. Box 6287
Ada, MI 49301

Website:

www.bakerbooks.com

Implementation

Location: Grand Rapids, MI
Completion: March 2002 (Conveyor Project) / November 2003 (VNA Rack)
Broken case order selection, packing, and shipping system
24,000 sq. ft. facility
One (1) broken case order selection module
Very narrow aisle and high bay selective storage racking system
Quality assurance area

Client Quote:

Without DPI's involvement, design, and support, we could not be where we are today. The new pick line allows us to produce an equal amount of orders as our other two pick lines combined, with half the people; which translates to increased profitability.

DPI has gone over and above the call of duty by helping Arbonne in the site selection and defining building requirements. It has also played a huge role in forecasting our growth and requirements for the upcoming years.

I consider DPI a partner and part of the Arbonne strategic team and much more than just a vendor. They have exceeded our expectations and have continued to support us well beyond the signing of the contract. I would highly recommend their services.

Richard Estalella
Arbonne International, LLC