Case Studies

Nazarene Publishing House

Company Overview

Nazarene Publishing House is the largest publisher of Holiness (Wesleyan) literature in the world. Products include Sunday School curriculum, music, periodicals and books. In addition, many kinds of merchandise items are carried for the convenience of their customers.

Contact Information

Address:

2923 Troost Avenue
Kansas City, MO 64141

Website:

www.nph.com

Implementation

Completion: September 1999
Broken case order selection, packing, and shipping system
Two (2) broken case selection lines
Selection conveyor system with zone routing
Packing and shipping sortation
Ten (10) packing stations with manifest system
Empty tote return system
UPS and LTL shipping system

Client Quote:

We presented DPI with a nightmarish scenario. Our facility is old and irregularly shaped. It has low ceilings and big concrete columns every few feet. In addition, we couldn't stop working during the design, installation, implementation and training phases of this project. They did a superb job. Our processes are now faster, our productivity has increased immensely, while our error rate has been drastically reduced. Plus, we now have a distribution system that integrates all of our operations. If we had to do it all over, we would definately choose DPI again. They became our partners during this whole process. They were there every stop of the way.

Michael Singley
Concordia Publishing House